Submission and publication problems
Please see the FAQs on our Publish page for general answers, or e-mail firstname.lastname@example.org.
Technical problems and system requirements
The JoVE video player is compatible with HTML5 and Adobe Flash. Older browsers that do not support HTML5 and the H.264 video codec will still use a Flash-based video player. We recommend downloading the newest version of Flash here, but we support all versions 10 and above.
If you are having problems...
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We will get back to you within one business day.