Chapter 4
Communication
Communication
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Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be…
Levels of Communication I: Intrapersonal, Interpersonal, and Small Group
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Interpersonal communication focuses on the exchange of messages between two people.
We can participate in these relationships through verbal,…
Levels of Communication II: Organizational, Public, and Group Dynamics
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Effective communication is the foundation of a good organization. Communication is the lifeblood of an organization that connects the group with…
Therapeutic Communication
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Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and…
Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch
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The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting…
Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing
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Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients…
Role of Communication in the Nursing Process I: Assessment and Diagnosis
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The nursing process uses scientific reasoning, problem-solving, and critical thinking to guide nurses in providing patients with appropriate care.…
Role of Communication in the Nursing Process II: Planning and Implementation
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Several factors are considered while creating a patient's care plan. Motivation is a factor in improving communication, and patients often…
Role of Communication in the Nursing Process III: Evaluation and Documentation
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A successful patient outcome depends mainly on the evaluation stage of the nursing process. Evaluation determines effectiveness by reviewing what was…
SBAR I: Understanding the Concept
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Effective communication among healthcare professionals during hand-off reporting is essential to delivering safe and continuous patient care. Common…
SBAR II: Application of SBAR
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SBAR is an effective communication tool used by healthcare professionals to communicate patient information accurately. SBAR stands for Situation,…
Barriers to Effective Communication I
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A communication barrier is any distortion or interruption during a conversation, resulting in miscommunication of the message. A good communicator…
Barriers to Effective Communication II
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The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural…
Nursing Process for Patient and Caregiver Teaching I: Assessment and Diagnosis
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The nursing process provides a clinical decision-making framework for patients and families to establish and implement a personalized care plan.…
Nursing Process for Patient and Caregiver Teaching II: Planning and Implementation
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Planning for learning involves the development of a teaching plan. Teaching plans are similar to nursing care plans—both follow the steps of…
Nursing Process for Patient and Caregiver Teaching III: Evaluation and Documentation
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Evaluation of the teaching process enables the nurse to determine if the patient's learning needs were met and if training was effective. If the…
Health Literacy
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Health literacy is an individual's or a community's capacity to comprehend, receive, read, and use relevant healthcare information and…
Miscommunication is the most common cause of preventable patient harm in medicine. Currently, there is limited knowledge of innovative techniques to…
The concept of objective nociceptive assessment and optimal pain management have gained increasing attention. Despite the known negative short- and…