1.10: Data Collection by Survey

Data Collection by Survey
JoVE Core
Statistics
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JoVE Core Statistics
Data Collection by Survey

6,511 Views

01:07 min
April 30, 2023

Overview

The systematic method of obtaining and analyzing accurate information of a population is called data collection. A survey is a standard method of data collection that involves collecting information from a target human population about their experience, opinion, or knowledge of a product, service, or process. The responses are recorded and interpreted. The most common survey examples are written questionnaires, face-to-face or telephonic conversations, focus groups, and electronic (e-mail or website) surveys.

For instance, the Well-Being Index is a survey that aims at following the trends of U.S. residents regularly. Questions are asked to get feedback on life evaluation, emotional health, physical health, healthy behavior, work environment, and basic access. Finally, the data analysis of the collected data is done.

Surveys are also used to obtain customer feedback on products and services, evaluate the progress in a project, assess consumer expectations, or obtain employee satisfaction. For example, when a company launches new software, it surveys its customers based on a few questionnaires to know its feedback.

Transcript

Collecting data from samples is the most critical part of effective statistical analysis. 

A survey is one of the common methods of data collection. Here, few individuals are drawn from the target human population, and information is obtained about their experience, opinion, or knowledge of a product, service, or process. The responses are recorded and interpreted. 

For example, consider a new perfume being introduced into the market. A survey is conducted asking participants to rate the scent on a scale of 0 to 10, with zero indicating  they hate it and ten that  they love it. The responses are pooled to conclude how well the market will receive the perfume. 

Standard survey methods are face-to-face interactions, written questionnaires, focus groups, or telephone interviews. 

Surveys are commonly used to obtain customer feedback on products and services, evaluate the progress in a project, assess consumer expectations, or obtain employee satisfaction. 

Key Terms and definitions​

  • Data Collection - Systematic method of gathering and interpreting information.
  • Survey - Method of data collection involving targeted questions.
  • Survey Examples - Questionnaires, interviews, focus groups, electronic surveys.
  • Population Data Collection - Surveying a whole group to gather statistics.
  • Customer Satisfaction Survey - A tool used for capturing customer feedback.

Learning Objectives

  • Define Survey Method - Understanding how data is collected using targeted questions (e.g., survey data collection).
  • Contrast Different Surveys - What's the difference between different survey methods (e.g., questionnaires vs. interviews).
  • Explore Survey Examples - Understanding different scenarios where surveys are used (e.g., customer feedback, employee satisfaction).
  • Explain Purpose of Surveys - Why surveys are used in data collection and their benefits.
  • Apply Knowledge in Context - How you can use the knowledge of surveys for data collection in real life.

Questions that this video will help you answer

  • [Question 1] What is survey method and how does it aid in data collection?
  • [Question 2] How different are various survey methods from each other?
  • [Question 3] Can you provide examples where surveys are used for data collection?

This video is also useful for

  • Students - Comprehend how survey data collection supports research and study.
  • Educators - Provides a clear structure for teaching data collection methods.
  • Researchers - Highlights the importance of survey methods in conducting research.
  • Statistics Enthusiast - Foster greater interest and appreciation for collection of data through surveys.