10.2
People seek consistency between their own personal expectations of life—such as wanting to learn new subjects—and reality—going to class. In this balancing act, the two are aligned and the student feels comfortable as a functioning pupil. However, the person’s beliefs and actions can sometimes be inconsistent. For example, his study group plans to meet at the local pub for a serious class rehearsal session. While he has a commitment to being studious, and drinking too much would interfere with this belief, he orders too many pints, which contradicts his scholarly expectations.
This latter situation is an example of cognitive dissonance—a state of mental distress related to simultaneously holding contradictory beliefs. Such psychological conflict produces discomfort, and as a result, the individual may respond in a number of ways to lessen the dissonance.
One, he could change his behavior: Next time, he will have just a single pint.
Two, he could change his beliefs: He may convince himself that studying for the exam really wasn’t that important.
Three, he could justify his actions: He really needed a break.
And four, he could ignore or deny information: He might decide to think that beer really wouldn’t impair his concentration.
Ultimately, individuals react to then align their behaviors, beliefs, and attitudes and return to a state of feeling better about themselves.
Social psychologists have documented that feeling good about ourselves and maintaining positive self-esteem is a powerful motivator of human behavior…
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