Conflict Resolution
Conflict Resolution - Related Videos
01:25
Power and Conflicts in Channels
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2024
Power and conflicts in distribution channels are integral aspects of the relationship dynamics between manufacturers, intermediaries, and retailers involved in bringing a product to the end consumer. Power in this context refers to the ability of one channel member to influence another in ways that serve its interests. Manufacturers typically hold power through their control over production, brand reputation, and the availability of desirable products. However, conflicts may arise when...
01:20
Frustration and Conflict: Approach-Approach, Approach-Avoidance
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2025
Frustration occurs when people are obstructed or prevented from achieving a desired goal or fulfilling a perceived need. For example, when someone's input is ignored in a discussion, it can lead to feelings of frustration. Conflict, however, arises from opposing interests, goals, or actions. Conflicts can take various forms based on the nature of these opposing desires or goals. One common type of conflict is the Approach–Approach Conflict. In this case, a person faces two desirable options,...
01:14
Frustration and Conflict: Avoidance-Avoidance, Double-Approach Avoidance
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2025
Avoidance-avoidance conflict refers to a psychological situation where a person must choose between two or more unpleasant alternatives. These conflicts are particularly stressful because neither option is desirable. This dilemma is often expressed in sayings like "caught between a rock and a hard place" or "between the devil and the deep blue sea." For instance, individuals who fear dental procedures may find themselves torn between enduring a painful toothache or facing the anxiety of...
06:12
Long-term Sensory Conflict in Freely Behaving Mice
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Cited by 9 •
2019
The presented protocol produces a persistent sensory conflict for experiments aimed at studying long-term learning. By permanently wearing a fixed device on their heads, mice are continuously exposed to a sensory mismatch between visual and vestibular inputs while freely moving in home cages.
06:57
Mechanical Conflict-Avoidance Assay to Measure Pain Behavior in Mice
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Cited by 10 •
2022
The mechanical conflict-avoidance assay is used as a non-reflexive readout of pain sensitivity in mice which can be used to better understand affective-motivational responses in a variety of mouse pain models.
FAQs
Active listening helps participants communicate concerns clearly and show that each person’s account has been heard. Perspective taking adds an effort to understand how the situation appears from another person’s position. Together, these practices shift discussion away from blame and toward clarifying needs, which can make collaborative negotiation and workable agreements more achievable.
Emotional regulation helps individuals manage reactions that might otherwise interfere with communication and problem-solving. When participants can address strong feelings constructively, they are better positioned to listen, explain concerns, and consider responses rather than focusing only on blame. This supports conversations that reduce harm and preserve the possibility of cooperation.
A discussion centered on stated positions can leave participants defending what they initially demanded. Examining underlying interests instead asks what needs or concerns those positions represent. That shift can reveal areas for agreement and broaden the possible responses. In psychological practice, it supports negotiation that addresses the reasons behind disagreement rather than merely choosing between opposing demands.
Mediation provides a structured approach for participants to communicate concerns and work toward an acceptable agreement, while problem-solving emphasizes examining the situation, generating options, and evaluating consequences. The approaches can complement one another: mediated communication may clarify the disagreement, and problem-solving can help participants compare possible responses before selecting one that addresses their concerns.
A constructive sequence begins by communicating each person’s concerns and listening for underlying needs. Participants can then clarify the disagreement, generate possible responses, and evaluate the likely consequences of those options. The process concludes with selecting a mutually acceptable response. This sequence keeps attention on understanding and joint decision-making rather than immediate blame.
These approaches can inform work with relationships, teams, families, and communities. In psychology, they also have relevance to counseling, education, and organizational practice. The specific setting changes who participates and which concerns must be clarified, but the shared aim is to manage tension constructively while supporting cooperation and well-being.
Psychological study can clarify how people and groups manage tension, communicate needs, and respond to disagreement. It can also inform interventions intended to improve cooperation and well-being. Examining these processes helps connect interpersonal practices, such as listening and perspective taking, with broader work in counseling, education, organizations, families, and communities.