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4.12:

Barriers to Effective Communication I

JoVE Core
Nursing
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JoVE Core Nursing
Barriers to Effective Communication I

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A communication barrier is any distortion or interruption during a conversation, resulting in miscommunication of the message.

There are several types of communication barriers.

Physiological barriers are limitations caused by a person's health condition or disability, such as hearing loss, poor eyesight, illness, or unconsciousness.

Psychological barriers, such as a person's state of mind, can disrupt communication. Some psychological factors are anger, preoccupation with other thoughts, stress, and low self-esteem.

Attitudinal barriers include any conflict between the sender and receiver that can impact effective communication. Likewise, a resistant person or a person with decreased motivation can block effective communication.

Perceptual barriers occur when a person receives a message differently due to biases influenced by personal experiences or beliefs.

Language barriers include any linguistic limitation that causes confusion or difficulty in understanding. For example, people speaking different languages and dialects or speech disorders, such as stuttering.

Physical and environmental barriers, such as noise, poor lighting, or unhygienic rooms, can also disrupt conversations and affect communication.

4.12:

Barriers to Effective Communication I

A communication barrier is any distortion or interruption during a conversation, resulting in miscommunication of the message. A good communicator should know these barriers and continuously check for the listener's understanding by obtaining feedback.

Communication barriers include the following:

Physiological barriers: They are limitations caused by a person's health condition or disability, such as hearing loss, poor eyesight, illness, or unconsciousness. An example to overcome this barrier is using a visual aid to educate a blind patient causes a potential barrier.

Psychological barrier: A person's state of mind can disrupt communication. Psychological factors include anger, preoccupation with other thoughts, stress, and low self-esteem. For instance, talking about a joyful event that happened last night to an angry and frustrated person causes a problem as they might not be interested in it.

Attitudinal barrier: It includes a person's behavior or perception that causes a barrier. Any conflict between the sender and receiver can impact effective communication. Likewise, a resistant person or someone with decreased motivation can block effective communication.

Perceptual barriers: Mental blockages caused by diverse experiences or cultural backgrounds can cause perceptual barriers. They occur when a person receives a message differently from how it was intended. Perceptual barriers can hamper understanding or cause a completely different message to be received. For example, if someone says they are "fine" with a sarcastic tone or "ok" in a low mumbling manner, they may not be fine or ok.

Language barrier: A language barrier is any linguistic limitation causing confusion or difficulty in understanding. Examples are people speaking different languages and dialects or language disabilities such as stuttering.

Physical and environmental barriers: Conversations can easily be distracted by physical factors such as noise, poor lighting, or unhygienic rooms. For example, communication can easily be disturbed in a crowded and noisy room. Also, environmental factors like humidity or cold temperatures can significantly affect communication.