1 COLLECTING YOUR INFORMATION
1.1 When you use the Web Site, you acknowledge and agree that you may have to provide Us the following User-provided and usage-based information:
(a) Your username, password, email address;
(b) Profile information that you provide for your user profile (e.g., first and last name, educational and professional information, interests);
(c) User Content (e.g., comments, feedback, posts, and other materials) that you submit to the Web Site.
1.2 Analytics information:
(a) We may use third-party analytics tools to help us measure traffic and usage trends for the Web Site.
(b) We do not collect other information such as the web pages you visit, add-ons, or other information that occurs outside your use of the Web Site. What limited Web Site-specific information we do collect is done in such a way that it cannot reasonably be used to identify any particular individual user.
1.3 Cookies and other similar technologies
1.4 Log file
(a) When you use our Web Site, our servers may automatically record certain log file information, including your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks and how a user interacts with links on the Web Site, domain names, landing pages, pages viewed, and other such information. We may also collect similar information from SMS sent to our users which then help us track which SMS are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Web Site; however, this information cannot reasonably be used to identify any particular individual user unless they are logged into the Web Site.
1.5 Device identifiers and metadata:
(a) When you use a mobile device like a tablet or phone to access our Web Site, we may access, collect, monitor, store on your device, and/or remotely store one or more "device identifiers". Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device, but not you as an individual.
(b) A device identifier may be data stored in connection with the device hardware, data stored in connection with the device's operating system or other software, or data sent to the device by Us. A device identifier may deliver information to us or to a third party partner about how you browse and use the Web Site and may help us or others provide reports. Some features of the Web Site may not function properly if use or availability of device identifiers is impaired or disabled. This information cannot reasonably be used to identify any particular individual user unless they are logged into the Web Site.
(c) Metadata is usually technical data that is associated with user submitted content. For example, Metadata can describe how, when and by whom a piece of user content was collected and how that content is formatted.
2 USING YOUR INFORMATION
(a) Allow you to access your information once logged in;
(b) Remember your previously entered information;
(c) Maintain a record of contractual terms to which you have consented;
(d) Improve, test and monitor the Web Site;
(e) Develop and test new products and features;
(f) Diagnose and fix technical problems related to the Web Site;
(g) Respond to requests, inquiries, comments, or concerns
(h)Offer customized content;
(i)Improve website usage by identifying and analyzing usage trends;
(j)Notify users about changes or updates to products and Web Site;
(k)Provide special offers, promotions, surveys, company news, newsletters, events; and
(l)Other information about the products and Web Site.
3 SHARING YOUR INFORMATION
3.1 We may share your information (including but not limited to, information from cookies, log files, device identifiers, location data, and usage data) with businesses that are legally part of the same group of companies that MyJoVE is part of, or that become part of that group ("Affiliates"). Affiliates may use this information to help provide, understand, and improve the Web Site (including by providing analytics) and Affiliates' own Web Site (including by providing you with better and more relevant experiences).
3.2 We do not work with third-party organizations to provide Web Site to you or provide Web Site to you independently ("Service Providers"). Therefore, we do not share, sell, or license your information with third-party Service Providers.
3.3 We will disclose information about you to government or law enforcement officials in compliance with the legal process and service of subpoenas to the fullest extent we are technically able. We reserve the right to disclose information about you to government or law enforcement officials, or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), at the request of governmental authorities or other third parties conducting an investigation, to protect the property and rights of MyJoVE or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, fraudulent, unethical or legally actionable activity.
4 CHANGE OF CONTROL AND INFORMATION
5 LEGAL REQUESTS AND YOUR INFORMATION
5.1 We may access, preserve and share your information in response to a legal request if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.
5.2 You understand that we can be legally prohibited from disclosing the existence or non-existence of a legal request for your information.
5.3 If we receive a request from a jurisdiction and we believe that request to be inequitable, not lawful, or not consistent with internationally recognized standards, we may not comply with that request. As a result, you understand and agree that you may lose access to the Web Site in that jurisdiction. You further understand and agree that we will not provide any refund or compensation for any loss to you or any other party under such circumstances.
6 HOW WE STORE YOUR INFORMATION
6.1 Your information collected through the Web Site may be stored and processed in the United States or any other country in which we, our Affiliates or Service Providers maintain facilities.
6.3 We use commercially reasonable safeguards to help keep the information collected through the Web Site secure and take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. However, we cannot ensure the security of any information you transmit to us or guarantee that information on the Web Site may not be accessed, disclosed, altered, or destroyed.
7 SPECIAL NOTE TO INTERNATIONAL USERS
1 PERMITTED USE
1.2 Your Responsibilities Generally
(a) You are responsible for all use of the Services. You may only use the Web Site and the Services for lawful, non-commercial purposes. You may not use the Web Site in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party's use and enjoyment of the Web Site or the Services. You may not attempt to gain unauthorized access to any of the Services, user accounts, or computer systems or networks, through hacking, password mining or any other means. You may not accumulate or index, directly or indirectly, any Content or portion of the Web Site and/or Services for any purpose whatsoever.
(b) You agree not to use the Services in any unlawful, infringing, tortious or harmful manner; in any way that violates another party's intellectual property, privacy or other rights; or in any way that otherwise interferes with the operation, use or enjoyment of any service, system or other property.
1.3 Acceptable Use
(a) The Services are not intended for children under 13. By using the Services, you are representing that you are at least 18, or that you are at least 13 years old and have your parents' permission to use the Services. If you are 13 or are aware of use of this Site by persons under 13, please contact us at email@example.com so that we can remove from the Web Site all information associated with such persons under 13.
(b) MyJoVE may prohibit any user from using the Services or terminate the account in its sole discretion at any time.
1.4Without limiting any of the foregoing, you agree that you shall not (and you agree not to allow any third party to):
(a) copy, modify, adapt, translate, or reverse engineer any Content or portion of the Web Site, its content or materials and/or the Services;
(b) remove any copyright, trademark or other proprietary rights' notices contained in or on the Web Site and/or the Services or in or on any Content;
(c) use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve or index any portion of the Web Site and/or the Services;
(d) reformat or frame any Content or portion of the web pages that are part of the Web Site and/or the Services;
(e) collect or store personal data about other users in connection with the prohibited activities described in this paragraph;
(f) use any means, including software means, to conduct web scraping of any portion of the Site, its content or materials and/or the Services;
(g) post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights; or
(h) submit any content or material that infringes, misappropriates or violates the intellectual property, publicity, privacy or other rights of any party.
2 USE OF CONTENT
3 YOUR PERSONAL INFORMATION
4 COPYRIGHT DISPUTE POLICY
4.1 MyJoVE adopts the general policy toward copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA) (http://www.lcweb.loc.gov/copyright/legislation/dmca.pdf). The address of MyJoVE's Designated Agent to Receive Notification of Claimed Infringement ("Designated Agent") is provided at the bottom of this section.
4.2 MyJoVE Policy
Our policy is to (a) block access to or remove material that it believes in good faith to be copyrighted material that has been illegally copied and distributed by any of our advertisers, affiliates, content providers, members or other users; and (b) remove and discontinue Service to repeat offenders.
4.3 Procedure for Reporting Copyright Infringements
If you believe that material or content residing on or accessible through the Web Site or the Services infringes a copyright, please send a notice of copyright infringement containing the following information to the Designated Agent listed below ("Proper Bona Fide Infringement Notification"):
(a) A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed;
(b) Identification of works or materials being infringed;
(c) Identification of the material that is claimed to be infringing including information regarding the location of the infringing materials that the copyright owner seeks to have removed, with sufficient detail so that MyJoVE is capable of finding and verifying its existence;
(d) Contact information about the notifier including address, telephone number and, if available, email address;
(e) A statement that the notifier has a good faith belief that the material is not authorized by the copyright owner, its agent, or the law; and
(f) A statement made under penalty of perjury that the information provided is accurate and the notifying party is authorized to make the complaint on behalf of the copyright owner.
4.4 Upon Receipt of a Bona Fide Infringement Notification
Once a Proper Bona Fide Infringement Notification is received by the Designated Agent, it is MyJoVE's policy:
(a) to remove or disable access to the infringing material;
(b) to notify the content provider, member or user that it has removed or disabled access to the material; and
(c)for repeat offenders, to terminate such content provider's, member's or user's access to the Service.
4.5 Procedure to Supply a Counter-Notice to the Designated Agent
If the content provider, member or user believes that the material that was removed or to which access was disabled is either not infringing, or the content provider, member or user believes that it has the right to post and use such material from the copyright owner, the copyright owner's agent, or pursuant to the law, the content provider, member or user must send a counter-notice containing the following information to the Designated Agent listed below:
(a) A physical or electronic signature of the content provider, member or user;
(b) Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or disabled;
(c) A statement that the content provider, member or user has a good faith belief that the material was removed or disabled as a result of mistake or a misidentification of the material; and
(d) The content provider's, member's or user's name, address, telephone number, and, if available, email address and a statement that such person or entity consents to the jurisdiction of the Federal Court for the judicial district in which the content provider's, member's or user's address is located, or if the content provider's, member's or user's address is located outside the United States, for any judicial district in which MyJoVE is located, and that such person or entity will accept service of process from the person who provided notification of the alleged infringement.
If a counter-notice is received by the Designated Agent, MyJoVE may send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed material or cease disabling it in ten (10) business days. Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed material may be replaced or access to it restored in ten (10) to fourteen (14) business days or more after receipt of the counter-notice, at MyJoVE's discretion.
4.7 Address for Designated Agency
Please contact MyJoVE's Designated Agent to Receive Notification of Claimed Infringement at the following address:
Copyright Agent: MyJoVE Corporation.
Email to: firstname.lastname@example.org
5 DISCLAIMER OF WARRANTIES
5.1 We have no special relationship with or fiduciary duty to you. You acknowledge that we have no control over, and no duty to take any action regarding: which users gain access to the Web Site and/or the Services; what content you access via the Web Site and/or the Services; what effects the content on the Web Site and/or the Services may have on you; how you may interpret or use the content on the Web Site and/or the Services; or what actions you may take as a result of having been exposed to the content on the Web Site and/or the Services. You release us from all liability for you having acquired or not acquired content through the Web Site and/or the Services. The Web Site and/or the Services may contain, or direct you to websites containing, information that some people may find offensive or inappropriate. We make no representations concerning any content contained in or accessed through the Web Site and/or the Services, and we will not be responsible or liable for the accuracy, copyright compliance, legality or decency of material contained in or accessed through the Web Site and/or the Services. We make no representations or warranties regarding suggestions or recommendations of services or products offered or purchased through the Web Site and/or the Services.
WE PROVIDE THE WEB SITE AND THE SERVICES "AS IS", "WITH ALL FAULTS" AND "AS AVAILABLE." WE MAKE NO EXPRESS OR IMPLIED WARRANTIES OR GUARANTEES ABOUT THE SERVICES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE HEREBY DISCLAIM ALL SUCH WARRANTIES, INCLUDING ALL STATUTORY WARRANTIES, WITH RESPECT TO THE SERVICES AND THE SITE, INCLUDING WITHOUT LIMITATION ANY WARRANTIES THAT THE SERVICES ARE MERCHANTABLE, OF SATISFACTORY QUALITY, ACCURATE, FIT FOR A PARTICULAR PURPOSE OR NEED, OR NON-INFRINGING. WE DO NOT GUARANTEE THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE EFFECTIVE, RELIABLE OR ACCURATE OR WILL MEET YOUR REQUIREMENTS. WE DO NOT GUARANTEE THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICES (EITHER DIRECTLY OR THROUGH THIRD-PARTY NETWORKS) AT TIMES OR LOCATIONS OF YOUR CHOOSING. WE ARE NOT RESPONSIBLE FOR THE ACCURACY, RELIABILITY, TIMELINESS OR COMPLETENESS OF INFORMATION PROVIDED BY USERS OF THE SERVICES OR ANY OTHER DATA OR INFORMATION PROVIDED OR RECEIVED THROUGH THE SERVICES. EXCEPT AS EXPRESSLY SET FORTH HEREIN, MYJOVE MAKES NO WARRANTIES ABOUT THE INFORMATION SYSTEMS, SOFTWARE AND FUNCTIONS MADE ACCESSIBLE THROUGH THE SERVICES OR ANY OTHER SECURITY ASSOCIATED WITH THE TRANSMISSION OF SENSITIVE INFORMATION. MYJOVE DOES NOT WARRANT THAT THE WEB SITE OR THE SERVICES WILL OPERATE ERROR-FREE, BUG-FREE OR FREE FROM DEFECTS, THAT LOSS OF DATA WILL NOT OCCUR, OR THAT THE SERVICES, SOFTWARE OR SITE ARE FREE OF COMPUTER VIRUSES, CONTAMINANTS OR OTHER HARMFUL ITEMS.
6 GENERAL LIMITATION OF LIABILITY
IN NO EVENT SHALL WE BE LIABLE TO YOU (OR TO ANY THIRD PARTY CLAIMING UNDER OR THROUGH YOU) FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE WEB SITE AND/OR THE SERVICES. THESE EXCLUSIONS APPLY TO ANY CLAIMS FOR LOST PROFITS, LOST DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, ANY OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF WE KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED IN ACCORDANCE HEREIN TO THE MAXIMUM EXTENT PERMITTED BY LAW.
6.1IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE YOUR RIGHTS WITH RESPECT TO CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR."
8.2 Limitation of Claims
No action arising under or in connection with this Agreement, regardless of the form, may be brought by you more than one (1) year after the cause of action arose; actions brought thereafter are forever barred.
8.3 Choice of Law; Arbitration Clause and Class Action Waiver — Important — Please Review as This Affects Your Legal Rights
This Agreement shall be deemed to have been entered into and shall be construed and enforced in accordance with the laws of the Commonwealth of Massachusetts as applied to contracts made and to be performed entirely within the Commonwealth of Massachusetts, without giving effect to the state's conflicts of law statute. YOU AGREE THAT ALL DISPUTES BETWEEN YOU AND US (WHETHER OR NOT SUCH DISPUTE INVOLVES A THIRD PARTY) WITH REGARD TO YOUR RELATIONSHIP WITH US, INCLUDING WITHOUT LIMITATION DISPUTES RELATED TO THIS AGREEMENT, YOUR USE OF THE SERVICES, AND/OR RIGHTS OF PRIVACY AND/OR PUBLICITY, WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION UNDER THE AMERICAN ARBITRATION ASSOCIATION'S RULES FOR ARBITRATION OF CONSUMER-RELATED DISPUTES AND YOU AND WE HEREBY EXPRESSLY WAIVE TRIAL BY JURY. Neither you nor we will participate in a class action or class-wide arbitration for any claims covered by this Agreement to arbitrate. YOU ARE WAIVING THE ABILITY TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE AGAINST US INCLUDING ANY RIGHT TO CLASS ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL ARBITRATIONS. You also agree not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another person's account, if we are a party to the proceeding. This dispute resolution provision will be governed by the Federal Arbitration Act and not by any state law concerning arbitration. Judgment on the award rendered by the arbitrator may be entered in any court having competent jurisdiction. Any provision of applicable law notwithstanding, the arbitrator will not have authority to award damages, remedies or awards that conflict with these Terms of Service.
8.4 Entire Agreement
The headings of the sections of this Agreement are for convenience only, do not form a part hereof, and in no way limit, define, describe, modify, interpret or construe the meaning, scope or intent of this Agreement or any terms or conditions therein.
We may assign this contract at any time, including without limitation, to any parent, subsidiary, or any affiliated company, or as part of the sale to, merger with, or other transfer of our company to another entity. You may not assign, transfer or sublicense this Agreement to anyone else and any attempt to do so in violation of this section shall be null and void.
1.1 Data Controller contact details for GDPR compliance:
1 Alewife Center, Suite 200
Cambridge, MA 02140
1.2 Purposes of processing, legitimate interests for processing, categories of personal data, and retention periods
1.2.1 We process your email address, password, and IP address for legitimate business purposes, which includes:
1) Ensuring the security of your account. Passwords are one-way encrypted and unknown to JoVE
2) Calculating institutional usage of JoVE products for Librarians to satisfy the performance of a contract and to ensure proper delivery of service
3) Better understanding how users interact with our website and to inform users of relevant JoVE products
1.2.2 If you do not have an account on JoVE:
- We use IP based authentication to ensure we are providing appropriate access to our content. These IPs are encrypted and stored for up to 36 months. Linking that IP to an individual is impossible.
1.2.3 If you are logged in or submit a recommendation:
- We store encrypted IP addresses to ensure your account is secure and legitimate; this information is encrypted and not publicly available. Upon account deletion, all information is deleted immediately and recommendation data is stored up to 36 months.
- If you write a recommendation, then this message may be sent to your institutions librarian and will be stored for up to 36 months.
1.2.4 To ensure proper access for customers, and to maintain site health and security, we store our access logs for 60 days. This information includes IP and details about how you are accessing the site.
1.2.5 We access publicly available publication information, limited to article title, email address, and institution, to reach out to potential authors and customers.
1.3 Recipients of the personal data
Personal data (email address and IP) are only stored or accessed by JoVE and a CRM/marketing platform. This information is not disseminated elsewhere. We ensure that we keep your personal data safe and secure at all times.
1.4 Rights available to an individual
1.4.1 Contact us at any time to exercise any of your explicit rights related to data protection at email@example.com
1.4.2 Lodge a complaint directly to the relevant supervisory authority
EFFECTIVE DATE: 5/25/2018